VACANCIES

General

BILINGUAL NURSES WITH MOH LICENSE

We are looking for Arabic Registered Nurses with MOH license

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JOB CATEGORY : TECHNICIANS General

Type of Staff : All Lab Technicians, Phlebotomist, Radiographers,Sonographers, Physiotherapist, Pharmacist / Assistant Pharmacist Clinical Pharmacist, Anaesthetist Technicians, Dental Assistant, CSSD Technician, Cath Laboratory,Cardiology Technician, Theatre Technicians.

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Administration

BILLING SUPERVISOR

DUTIES & RESPONSIBILITIES

BILLING:
• Supervise and monitors the billing done by cashiers at front desk.
• Replies and sorts out their queries promptly.
• Constantly evaluates and supports the cashiers to make the billing correct and smooth.
• Supervise and controls the unbilled services.
• Help them speed up pre-approval process from insurance.
• Update them constantly about changes.
DAILY ROUND AND CHECKING OF WORK OF CASHIERS:
• Make a daily round to all the cashier desk and check the insurance claim form at random.
• Support the cashiers by updating and explaining to them about any applicable changes.
• Ensure that cashiers are implementing the changes.
• Points out any lapses in documentation.
• Enforce a habit of checking the claim form and get it completed before sending to back office.
UPDATING MASTER OF RULES AND GUIDELINES:
• Update the insurance and corporate master with all changes.
• Ensure that all cashiers systematically follow the master for their queries.
• Constantly reviews the master to improve and make it useful for the cashiers.
CHECK ON THE RATE MASTER TO INCORPORATE DISCOUNT AND REVIEW:
• Check the rate master from time to time to see that the correct discount is charged.
• Modify the master in case of any change in discount approved by management.
• Interact with the IT for any flaw in billing.
TRAINING OF CASHIERS:
• Constant training of the cashiers, especially the new staff.
• Identifies deficiency and plan accordingly training to rectify.
• Ensures complete supervision of all cashiers work.
• Evaluates the work load and allocate manpower if necessary.
TEST CHECK OF IP BILLS:
• Devises a plan of areas of checking of IP bills with the insurance doctor.
• Formulates a standard checklist for IP bills on the basis of experience of common mistakes.
• Checks the technical side of the IP bills on a selective basis.
• Points out the mistake, if any, with right spirit.
• In case of major and repeated mistakes reports the same to GFC.
• Evaluates training needs and plan accordingly.

QUALIFICATION & EXPERIENCE

Bachelor’s degree from with major course work in accounting, business administration, finance or related field.

Minimum 3+ years’ experience in a similar environment and similar role.

Computerized financial systems and Hospital Information System.
Analyzing billing transactions.
Knowledge of all services including procedures in a hospital including  CPT coded services.
Knowledge of relevant software systems such as MS Office.
 

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SENIOR MECHANICAL ENGINEER WITH HOSPITAL EXPERIENCE

DUTIES & RESPONSIBILITIES

• Ensure that the hospital standards and strategies comply with the latest industry practice, safety, environmental and process safety management requirements.
• Design, implement, maintain, and improve MEP instruments, equipment, facilities, components, products, and systems for the hospital.
• Prepare drawings for various modifications and expansion projects as per the development plans.
• Assist in evaluation of technical specifications to identify equipment and systems best suited for intended use and possible purchase based on specifications, user needs and technical requirements.
• Assist vendors and engineers for pre installation requirements, installation, testing and commissioning of new equipment and providing application training for the user.
• Prepare annual budgets and monitor costs.
• Provide engineering expertise on maintenance of MEP equipment.
• Monitor the status and operations of electrical, electronic and mechanical equipment and devices.
• To check and supervise the implementation of PPM and breakdown maintenance to MEP devices and equipment.
• Coordinate scheduling of equipment outages for maintenance and/or modification.
• Conduct system check-out, operational tests and adjustments of newly installed equipment, modified equipment, or recently maintained equipment.
• Inspect and analyze test data.
• Investigate unusual trouble reports.
• Order the required spare parts needed for corrective maintenance and stock.
• Check and supervise all engineering staff.
• Allocate jobs to engineers and technicians, duty scheduling, on call and overtime works.
• Work in shifts to suit functioning of department.
• Be available for ON CALL and overtime work as per employment contract.

QUALIFICATION, EXPERIENCE & SKILLS

  • Bachelor’s Degree in Engineering or its equivalent.
  • Minimum of fifteen (15) years of experience in the same field.

• Knowledge of different electrical equipment such as motors, generators and transformers.
• Familiar with handling and operation of MEP equipment
• A background in mechanical equipment such as AHUs, FCUs,as well as Chillers, Pumps, Boilers , etc. is a must.
• Familiar with use of electrical test instruments such as VOM meters, megger etc.
• Interpret electrical diagrams or drawings.
• Computer Skills (PPM software, AutoCAD and other Planning Tools). Familiar with MEP equipment and operation.
• Follow infection control and Health & Safety measures.
 

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MECHANICAL SUPERVISOR WITH HOSPITAL EXPERIENCE

DUTIES & RESPONSIBILITIES

• Ensure smooth running of CSSD, including maintenance of Sterilizers, Steam boilers and related equipment.
• Supervise and coordinate all maintenance activities related to Plumbing, Drainage, Medical Gas, Cooking Gas and Water supply system.
• Be on site from start to close of work (particularly work contracted out side) for supervising and coordinating works related to the above systems.
• Allot work to plumbers on a day to day basis and to manage and monitor all overtime work allocated.
• Assist in ensuring that all engineering works are done properly so as to obtain a high quality of finished work.
• Take out quantities, prepare estimates and scope of work and obtain quotations as required related to systems above.
• Prepare a schedule / program for works entrusted and ensure that work planned is finished on time without fail, in the most economical manner to a high standard and quality.
• Inspect all areas of the hospital and allied building on a daily / weekly / monthly basis.
• Source spare parts and materials and if urgent procure such items from local market.
• Maintain log book of requisitions and expenditure for various projects.
• Maintain maintenance files for spares and materials. Any other reports as directed by the Engineering In-Charge/Director of Engineering.
• Work in shifts to suit functioning of department.
• Be available for ON CALL and overtime work as per employment contract.

QUALIFICATION & EXPERIENCE

  • Diploma or its equivalent
  • Min 7 years of experience

 

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CLAIMS PROCESSOR

JOB SUMMARY:

Manages Claims Submission by checking accuracy of CPT and ICD Coded Invoices. Rectifies errors in billing in coordination with Doctors.

QUALIFICATION:

Bachelor's Degree preferably in Nursing, Pharmacy, Physiotherapy will be preferred.

EXPERIENCE:

Minimum 2 years in Hospital in similar working role preferred.

 

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CUSTOMER RELATIONSHIP MANAGEMENT

QUALIFICATION

Bachelor Degree

Bilingual (English and Arabic)

EXPERIENCE

Minimum 2 Years experience in a hospital/ medical centre or Call Centre is a must.

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CLINIC COORDINATOR

DUTIES & RESPONSIBILITIES

• Effective management of appointments & walk-ins.
• Follow up of those patients who fail to attend after making an appointment.
• Provides oversight for all administrative functions of the clinic services, in-cluding management of reception and cashier services, ensuring appropriate staffing support is available, doctors' timetables, ordering supplies, monitor-ing housekeeping and other customer services, monitoring insurance requests and approvals, managing requests for medical reports, resolving day to day op-erational issues and complaints, etc.
• Performs regular rounding with patients and staff.
• Provides regular reports of activity and staff performance and makes required improvements.
• Coordinates with other departments’ e.g.  Insurance, finance, nursing, etc.  to ensure that consumer/patient's journey is smooth and efficient.
• Monitors custom experience.
• Resolves concerns, issues and complaints and escalates matters appropriately, if further investigation is required.
• Provides and trains other staff to be proactive and deliver high quality customer service.
• Undertakes customer service, improvement projects and other initiatives as directed.
• Is a role model for excellent customer service

QUALIFICATION & EXPERIENCE 

• Bachelor's Degree
• Three (3) years’ experience, preferably in a private hospital.
 

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SENIOR BUSINESS DEVELOPMENT OFFICER-BILINGUAL

DUTIES AND RESPOSIBILITIES

  • Field visit to doctors and clinics to convince them to use our facilities and having part time license at Al Zahra Hospital Sharjah.
  • Visit Doctors and Clinic to show all the facilities at the Hospital and start an agreement with them to serve patients referred by their clinics or hospital for the facilities and services they do not have it.
  • Corporates contract and agreement follow up and co-ordination.
  • helping referred patient to get their services and exceeding their expectation
  • participating in the hospital activities and events.
     

QUALIFICATION & EXPERIENCE

  •  Bachelor degree, Medical background is preferred
  •  Minimum 2 years of experience in the same field.

 

 

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FEMALE - CLINIC MANAGER WITH HOSPITAL EXPERIENCE -BILINGUAL

JOB SUMMARY

Efficiently and effectively manages the daily processes of the reception areas and ensures compliance with all policies and procedures and accreditation standards.

DUTIES & RESPONSIBILITIES

  • Provides regular reports of pending tasks by staff, identifying opportunity to improve revenue and customer care, etc. Provides regular reports of reception and cashier services, ensuring appropriate staffing support is available, doctors' timetables, ordering supplies, monitoring housekeeping and other customer services, monitoring insurance requests and approvals, managing requests for medical reports, resolving day to day operational issues and complaints, etc. Performs regular rounding with patients and staff.
  • Provides regular reports of activity and staff performance and makes required improvements.
  • Develops plans for effective and efficient functioning of defined area of responsibility.
  • Coordinates with other departments' e.g.Insurance, finance, nursing, etc.to ensure that consumer/patient's journey is smooth and efficient.
  • Monitors custom experience.
  • Resolves concerns, issues and complaints and escalates matters appropriately, if further investigation is required.
  • Provides necessary on-the-job training to staff.
  • Provides and trains other staff to be proactive and deliver high quality customer service.
  • Undertakes customer service, improvement projects and other initiatives as directed.
  • Is a role model for excellent customer service

EXPERIENCE & QUILIFICATION

  • Three (3) years' experience, Preferably in a private hospital.
  • Bachelor's Degree
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